Plus you can win 100 of tesco vouchers in our monthly prize draw just for logging in.
Tesco mobile device help.
You can log onto your my tesco mobile account at any time to see your most recent bill top up amount to check the latest balance on your allowances or to review your usage.
A take it out of your device and clean it with a dry cloth.
Tesco mobile limited is authorised and regulated by the financial conduct authority for its credit offering under registration number 723698.
All devices excluding apple come with our 24 month tesco mobile warranty.
You can find this either by dialling 06 on your phone in the same way you would dial a phone number or under the battery.
Is my phone in warranty.
Next click on the join my tesco mobile button you will then be prompted to enter your mobile telephone number.
Apple devices bought from 1st january 2020 come with a warranty for 12 months.
Your imei is a 15 digit number unique to your device.
T tesco mobile we re here to help.
Find out more online.
Insert your sim back in and see what happens.
Click here to be redirected to our partner site for sending settings.
Manage your account with my tesco mobile.
Please insert your number and click on the next button as below.
These settings ensure that you are able to use your data and send receive mms picture messages with your new phone.
Setting up a my tesco mobile account is a simple way to register your details and manage your phone.
B if the problem continues try your sim card into a different tesco mobile or unlocked phone.
You can confirm our.
Please ensure that you package your device securely before dpd come to collect it.
Tesco mobile limited is authorised and regulated by the financial conduct authority for its credit offering under registration number 723698.
You can confirm our registration on the fca s website.
You will need extra settings if you have just moved to tesco mobile or if you have moved your sim card to another phone.
If the sim card doesn t work in another phone the problem is likely to be with the sim card.
Help and support manage your account on the go keep track of your usage check your spend buy bundles and more with our pay monthly and pay as you go app.
Visit our help support page to find out how we can assist with a range of issues and queries.